1. What are the model limitations for 3D printing?
2. How to export a 3D file to STL format?
3. What is layer thickness? What layer thicknesses are currently available for printing?
4. What is the printing accuracy?
5. 3D printing service time and cost?
6. How to choose the right 3D printing technology?
7. Characteristics of printing filaments?
8. How to proceed with 3D printing service if you don't have a 3D file?
9.3DMart Business Hours?
About Purchasing Machines
1. Are there display machines available on-site?
2. Can I print samples for testing before purchasing a machine?
3. What is the delivery time for equipment?
4. After-sales service and comprehensive training?
5. What is the warranty period for the machines?
6.3DMart Social Media
1. What are the model limitations for 3D printing?
Due to the nozzle diameter of 0.4mm, objects smaller than 0.4mm cannot be formed. Wall thickness must be greater than 0.4mm.
Circular holes must be larger than 0.8mm, and the smallest object cannot be less than 1 cubic centimeter.
The maximum size cannot exceed 20 x 20 x 30 cubic centimeters (large files need to be split into parts by the user).
2. How to export a 3D file to STL format?
Click here for: 3D Software Export to STL File Tutorial
3. What is layer thickness? What layer thicknesses are currently available for printing?
Layer thickness is the height a model increases with each subsequent layer. A smaller layer thickness results in finer detail, while a larger layer thickness is recommended for models with many overhangs to achieve better surface quality.
The commonly provided printing layer thickness (Layers) is 0.2mm, which is the optimal choice for detail and speed. If you need further adjustments, please feel free to contact us.
4. What is the printing accuracy?
FDM printer accuracy is approximately 0.4~0.3mm (fine surface texture).
SLA printer accuracy is approximately 0.1mm (smooth surface).
MJF printer accuracy is approximately 0.1mm (matte texture).
*Due to different characteristics of 3D printed objects, you can refer to [Beginner-Friendly: Quickly Choose Your 3D Technology] to select the required technology, or contact us with your specific needs.
*The complexity of the printed object, orientation, and material used will all affect accuracy.
5. 3D printing service time and cost?
The cost varies depending on the size and material of the object; for average-sized objects, it usually takes 3-5 working days to upload your 3D file (STL format) to the Quotation System. A dedicated specialist will estimate the price and time for you! If you have any special requirements, please feel free to contact us by phone or email!
(Phone: (02)2231-6389 / Email: client@3dmart.com.tw)
6. How to choose the right 3D printing technology?
Introduction to FDM Printing Technology
Introduction to LCD Printing Technology
Introduction to MJF Printing Technology
Quick comparison for beginners: [Beginner-Friendly: Quickly Choose Your 3D Technology]
7. Characteristics of printing filaments?
Click here for: 3D Printing Filament Comparison Guide
Comparison Chart of FDM 3D Printer Filament Material Characteristics
8. How to proceed with 3D printing service if you don't have a 3D file?
If you have a physical model, simply fill out the 3D Scanning Online Form and provide multiple photos and actual dimensions of the object. We will promptly assist you with a quote and lead time for scanning services based on the object's size and complexity, ensuring your workflow is not delayed!
9. 3DMart Business Hours?
Monday to Friday
09:00-11:50 AM
01:00-06:00 PM
(Lunch break for one hour and ten minutes; closed on weekends and national holidays)
About Purchasing Machines
1. Are there display machines available on-site?
．3D Printers:
Ultimaker S3 3D Printer, Ultimaker S5 3D Printer, Ultimaker S5 Pro Bundle 3D Printer, Snapmaker 2.0 3-in-1 3D Printer / A350T, Phrozen Sonic Mighty 8K LCD Resin 3D Printer, Phrozen Sonic Mega 8K LCD Resin 3D Printer.
．Vacuum Forming Machines:
Mayku FormBox Desktop Vacuum Forming Machine, MY YARD Vacuum Forming Machine.
．3D Scanners:
Matterport Pro2 3D Panoramic Scanner, SHINING 3D - EinScan Pro HD Scanner, Shining EinScan-SE 3D Scanner.
．Laser Cutting Machines:
Snapmaker 2.0 3-in-1 3D Printer / A350T, FLUX beamo Laser Cutter, FLUX beambox Laser Cutter.
*If you need to see the physical equipment on-site, please call or email us to schedule an appointment before visiting, to avoid wasting your valuable time.
2. Can I print samples for testing before purchasing a machine?
For first-time machine purchase evaluation and sample printing, you can enjoy a preferential service rate. Please contact our sales team for details.
3. What is the delivery time for equipment?
Most machines are delivered within one week. However, delivery times may be longer due to unforeseen circumstances such as epidemics and flight schedules. Delivery times vary for different brands and models. Please call or email us before purchasing to inquire, and a 3DMart sales representative will contact you with professional advice.
(Phone: (02)2231-6389 / Email: client@3dmart.com.tw)
4. After-sales service and comprehensive training?
All equipment comes with training. We also offer professional training services for Snapmaker 3-in-1 series 3D printers, Original Prusa i3 MK3S 3D printers, and Phrozen resin 3D printers, all conducted at the 3DMart office.
5. What is the warranty period for the machines?
Most brands offer a one-year full warranty. For detailed information, please call or email to confirm the warranty period for specific equipment.
(Phone: (02)2231-6389 / Email: client@3dmart.com.tw)
Click here for: After-sales service and repair process
6. 3DMart Social Media
．Official LINE:
Click here to scan QR code, or search for "@3dmart" in the LINE APP.
．Facebook Fan Page:
https://www.facebook.com/3dmart.com.tw/
．YouTube Channel:
https://www.youtube.com/channel/UC3Sj4_xZstV69XBS5l7KzEQ
．Instagram: 3dmart
https://www.instagram.com/3dmart/